Fabeleka Safe Delivery Policy
Our delivery policy ensures a smooth and timely delivery experience for all customers. Here’s a summary of key details:
1. Shipping Options & Costs:
We offer multiple shipping options, including standard, express, and overnight delivery. Shipping fees vary based on the option chosen, the delivery location, and the total order value.
Orders over a certain amount may qualify for free standard shipping.
2. Delivery Timeframes:
Standard delivery usually takes 3-7 business days, while express options are faster. Please note that delivery times may vary due to holidays, weekends, or unexpected events.
Delivery times are estimated from the time the order is processed, not from the order placement date.
3. Order Processing:
Orders are typically processed within 1-2 business days. During peak periods, processing times may be slightly longer.
Once processed, customers receive a tracking link to monitor the delivery status.
4. Delivery Areas:
We deliver across most regions; however, certain remote areas may experience limited or delayed services.
5. Special Requirements:
For orders that require signature upon delivery or special handling, please note this at checkout.
6. Failed Delivery & Re-delivery:
If delivery fails due to incorrect addresses or absence at the location, we may attempt re-delivery or return the package to our warehouse. Additional shipping fees may apply for re-delivery.
7. Lost or Damaged Items:
In cases where items are lost or arrive damaged, please contact our customer support within 48 hours of delivery for assistance.